CrashPlan is always running on your laptop, however, for a successful backup to occur, certain conditions need to be met:
- Laptop needs to be signed into Windows and not asleep.
- Laptop needs to be connected to the Internet, but not your iPhone/iPad's personal hotspot. (Hotspots' SSIDs ending in iPhone or iPad are ignored)
*The screen can be locked to keep people out while you're away from your desk.
(Windows key + L)
How to check if CrashPlan has updated
Bottom right corner of your PC you should see an icon with C on it
Click on it's icon and select "Run backup now" as shown below in blue:
This will start the backup Process of your Laptop and to make sure your files on your Laptop have been backed up.
What CrashPlan backs up
The application is pre-configured to backup folders and files in the following places:
Items inside of OneDrive are already sync'd to Microsoft, and do not require extra backup steps.
Why am I getting Backup Alert! emails from Code42
If you don't let CrashPlan finish a backup, then after 5 days you will get a warning email from Code42, the application's parent company. After 7 days without a backup, an additional critical email notification will be sent.
Tip: Keep your laptop from going to sleep:
- Click Start > just start typing: power options
- Click Show additional plans > choose: High performance