How To Create Oracle Support Account

  • First go to
  • Select "New user? Register here"

  • Next fill out your information

  • Make sure you enter your email, name, title, and work phone number. Passwords must meet Oracle's criteria.
  • Once you're done, click "Create Account"

  • On this next page Click "Continue"
  • You will receive an email from Oracle asking you to click the link in it, which will verify your email address.
  • Go back to and click "Sign In..."
  • On this next screen type in your Username(email address) and Password you just created
  • You will be taken to another screen, go to the upper right corner and click the drop-down arrow next to your name.
  • Click "My Account"
  • You should see a screen that says "Support Identifiers"
  • Click "Request Access..."
  • Type in a note to the Approver just letting us know why you're requesting the access "I need access to work on my Oracle SR." Then type in the Support Identifier
    • JDE: 17651700
    • Sales Cloud: 18973388
    • Eloqua: 20491679
    • BI Publisher: 19667500
    • DaaS: 20494797
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