HCM Cloud says Bad Request due to malformed syntax

If your HCM Cloud app is showing the following error, read on for the fix.


Bad Request

The request could not be understood by the server due to malformed syntax


Note: Read all of the steps before continuing. You do not want to choose "Done".


Click the Gear icon at the top right:



Do NOT click Done at the top right!

Instead, force quit the app. How to force quit


Now re-open the app and it should function correctly.


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