If you're using a Seneca PC, and the Mitel Connect app prompts you to upgrade, choose Later.
Then reboot your PC while connected to a Seneca Companies office network and you should get the update pushed to you by our endpoint management software.
If you have rebooted and it's still prompting to upgrade, wait fifteen minutes, and try a subsequent reboot. We have also seen cases where this works best with your laptop being connected to Ethernet instead of Wi-Fi.
If you are not in the office, just choose Later. Eventually you will want to come in and get it updated.